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Privacy Policy

Privacy Policy

This Privacy Policy explains how Language Point processes personal data when you use the website, contact us, request information, or enrol in our language courses and tutoring services.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Purposes of Processing

We process personal data to respond to enquiries, assess course level and suitability, arrange groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, prepare learning plans and materials, monitor progress, handle payments, maintain records, and meet legal and administrative obligations. We may also use limited technical data to operate and secure the website.

We use personal data only for purposes connected to the website and our course services.

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, administration, payment processing, or record keeping. These parties act on our instructions or as independent controllers where applicable, and they may process data only for the relevant operational purpose.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, or support the establishment, exercise, or defence of legal claims. We may also share information where disclosure is required in connection with tax, accounting, or regulatory duties.

Disclosures to public authorities are limited to what is required or permitted by law.
Privacy Contact

Contact Details

Email contact
[email protected]
Telephone contact
+351 916 983 363
Postal address
Estrada Nacional 125 125, 8135 Loulé
Privacy contact
[email protected]

Use the contact details below for privacy questions, rights requests, and related correspondence.

Contact Page

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect identification and contact details, course enquiry information, level screening responses, timetable preferences, enrolment details, payment-related records, attendance information, and communications sent through the website or by other booking methods. Where relevant, we also process information used to prepare a written learning plan, progress summaries, and course materials lists.

The data collected depends on the enquiry, enrolment, and course support steps involved.
02 · Sources

Sources of Data

We receive personal data from website forms, email, telephone contact, centre visits, and other direct communications. We may also generate data from our own interactions with learners, such as screening notes, course administration records, attendance logs, and progress review records.

Most information is provided directly by the learner or by a person making an enquiry on their behalf.
03 · Cookies

Types of Cookies

The website may use essential cookies for core functionality, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.

We use only the cookie categories needed for site operation, measurement, and preference handling.
04 · Controls

Cookie Controls

You can manage or block cookies through your browser settings. If the browser is configured to reject certain cookies, some site functions may not work as intended. Where a cookie notice or preference tool is available, it should be used to review non-essential cookie settings.

Cookie choices can be adjusted through browser settings and, where offered, site controls.
User Rights

Your Rights

Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and request restriction of processing. You may also have the right to data portability in limited circumstances.

Available rights may vary depending on the legal basis and the nature of the request.
Requests

How to Make a Request

To exercise your rights, please send a clear request using the contact details in this policy. We may ask for additional information to confirm identity and to locate the relevant data. If a request is not fully granted, we will explain the reason where required by law.

Requests should include enough information to identify the relevant record and verify the requester.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including course administration, accounting, legal compliance, and the handling of enquiries or disputes. When data is no longer required, we delete it or anonymise it where appropriate.

Retention periods depend on the purpose of the record and any legal duty to keep it.
Policy Updates

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our processing practices, legal requirements, or website functionality. The revised version will apply from the date it is made available on the website, unless a different effective date is stated.

We review this notice when our practices or legal obligations change.
GDPR
Regulation

GDPR Overview

Under GDPR, we process personal data on a lawful basis that may include performance of a contract, compliance with legal obligations, legitimate interests, and consent where required. We limit processing to what is necessary for the relevant purpose and apply appropriate safeguards.

Regulatory context
Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in relevant cases, users whose data is otherwise subject to EU data protection rules.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Comissão Nacional de Proteção de Dados (CNPD)
This section is intended for individuals whose data is covered by GDPR.
GDPR Rights

GDPR Rights

Where GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing, and to receive data portability in certain cases. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.

GDPR rights are assessed case by case and may depend on the legal basis for processing.